Privacy Policy

Last updated: June 6, 2026

1. Introduction

Welcome to CareerBay ("we", "us", or "our"). CareerBay is India's hiring success platform that helps students, job seekers, and professionals optimize their careers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using CareerBay, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and authentication credentials when you create an account via Google, email, or phone-based login.
  • Profile Data: Your LinkedIn profile URL, resume files, professional experience, education details, and career goals.
  • Payment Information: Billing details processed through our payment provider (Dodo Payments). We do not store your full card or bank account details on our servers.
  • Uploaded Content: Resumes, screenshots of LinkedIn profiles, and any other documents you upload to our platform.
  • Communications: Any messages, feedback, or support requests you send through the platform.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
  • Device Information: Browser type, operating system, device type, IP address, and approximate geographic location.
  • Cookies & Tracking: We use cookies and similar technologies for authentication, analytics (via PostHog), and improving your experience.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services (LinkedIn reviews, resume optimization, career advice)
  • Process payments and manage subscriptions
  • Send you service-related communications, including review results and account notifications
  • Generate AI-powered analysis and recommendations tailored to your profile
  • Detect, prevent, and address technical issues or fraudulent activity
  • Understand how users interact with our platform to improve user experience
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties who help us operate our platform (cloud hosting, payment processing, analytics, AI services). They are bound by confidentiality obligations.
  • AI Processing: Your profile data may be processed by AI models (via OpenRouter) to generate career insights. This data is processed in accordance with the AI provider's privacy policies and is not used to train public models.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing of your data
  • Data portability - receive your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at hellocareerbay@gmail.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: